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DINEBILL / POLICIES & SUPPORT

Contact & support

Get help with your account, payments, privacy or a service concern.

Last updated: 9 November 2026
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Product supportPayments and cancellationPrivacy and support requestsThe company
Need help? Email support ↗

Product support

For account access, restaurant setup, printer compatibility and technical issues, email [email protected] or use Help & Support inside the app. Describe the issue and include the app version and relevant transaction or order reference when useful.

Do not send passwords, OTPs, CVV, UPI PINs or unrelated customer records. Redact screenshots before sharing them.

Payments and cancellation

Use [email protected] with the subject Payment or cancellation issue. Include your registered account identifier, payment date and transaction reference. Read the Refund & cancellation policy for cancellation and payment-dispute information.

Privacy and support requests

Send privacy requests and service complaints to [email protected], with Privacy request or Service concern in the subject. Describe the concern and the resolution you seek. Privacy matters can also be addressed to the company privacy team at [email protected].

We will route the matter to the appropriate team and respond within the time required by applicable law. You retain the right to use competent regulatory or legal channels.

The company

Qubelex Private Limited
DineBill — restaurant billing and operations software.

Registered office
Building No. 136, Senthan Green Park,
Ameenpur, Hyderabad, Telangana — 502032, India.

For company information, visit qubelex.com. For invoicing or other company details, contact support.

Related information

Privacy policyTerms of useRefund & cancellationCookies policyData deletionContact & support
DineBill

Restaurant billing & operations.
Built for India.

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