The service and these terms
DineBill is provided by Qubelex Private Limited. These terms govern use of this website and, when validly accepted, the DineBill service. A separately accepted order, subscription agreement or written contract may set additional terms. Mandatory legal rights always take priority; a specific written agreement controls any conflict within its scope.
Reading a public page alone does not authorise a charge. Subscription conditions, billing periods, renewal terms and applicable taxes must be presented when you purchase.
Eligibility and account responsibility
You must be at least 18 and have authority to act for the business whose account you operate. Provide accurate information, safeguard login methods, assign suitable staff permissions and promptly report unauthorised access. You are responsible for use you authorise and for keeping your devices secure.
Permitted use
We give you a limited, non-exclusive right to use DineBill for your lawful business operations while your account is authorised. Do not compromise security, access another business’s records, distribute malicious content, infringe intellectual property, bypass access restrictions or use the service for fraud or unlawful activity.
Qubelex and its licensors retain rights in DineBill software, branding and website materials. No ownership of the software is transferred.
Your records and responsibilities
You retain your rights in records and content you submit. You permit us and our service providers to process them as needed to operate, secure and support DineBill, subject to the Privacy policy and applicable agreements.
You are responsible for accurate menu information, tax settings, bills, permissions and lawful collection of customer and staff information. DineBill assists with record keeping; it does not replace an accountant or guarantee tax compliance. Review AI-assisted results and exported reports. Keep copies of business records you need to retain.
Subscriptions, renewals and cancellation
Any fees, subscription duration, feature limits and renewal authorisation are those disclosed and accepted at purchase. Recurring charges require the applicable payment authorisation. Stop future renewals through the available subscription controls or contact support for help; simply uninstalling the app does not cancel a subscription or payment mandate.
Cancellation normally stops future renewals and does not create a refund for an already purchased period. See the Refund & cancellation policy. Mandatory rights and any separately agreed written remedy remain unaffected.
Availability and third-party services
Some features depend on a supported device, compatible printer, connection or external service. Offline work is synchronised when connectivity and the service permit; offline capability is not a guarantee that every feature works without internet. Check hardware compatibility before relying on it for service.
We may maintain or update the service and take proportionate steps to protect it. We do not promise that it will be uninterrupted or error free. Any separately agreed service-level commitments remain applicable. External platforms, app stores, payment gateways and communication services have their own terms.
Suspension and account closure
Access may be restricted where reasonably necessary for non-payment, a material breach, security risks or a legal requirement. Where practicable and lawful, we will give notice and an opportunity to address the issue. Contact support if you believe a restriction is mistaken. Request needed exports before closure where possible; retention and deletion remain subject to legal requirements.
Disclaimers and liability
To the extent permitted by law and subject to express contractual commitments, the website and service are provided as available without a guarantee of fitness for every business purpose. Qubelex is not liable for indirect or consequential losses to the extent the law permits their exclusion.
To the extent legally permitted, our aggregate liability arising from the service is limited to the fees paid to Qubelex for the affected service in the 12 months before the event giving rise to the claim. This limit does not exclude or restrict fraud, wilful misconduct, non-excludable statutory duties, or any liability or remedy that cannot lawfully be limited. Nothing removes applicable consumer rights.
Law, disputes and updates
Indian law governs these terms, subject to any mandatory rights applicable to you. Contact [email protected] so we can first try to resolve a concern. You retain access to competent courts, consumer forums and other statutory remedies; this page does not impose mandatory arbitration or waive those rights.
Revisions apply prospectively after the notice or acceptance required by law. An unenforceable provision does not invalidate the remaining lawful provisions. Failure to enforce a term does not waive it. Questions may be sent through our Contact & support page.